Cases
Operational Platform for Linkbuilding Agency
Reduced operational chaos and centralized the entire publication workflow
System
Operational Management Platform
Delivery time
6 weeks
Industry
SEO & Linkbuilding
Company size
10+ operational team members
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[ 1 ]
Client & context

A growing European linkbuilding agency managing publication workflows for multiple SEO clients across different industries.

The agency manages:
• dozens of active monthly campaigns
• multiple managers and copywriters
• large websites databases
• recurring publication workflows
• ongoing client approvals and billing

As the agency scaled, operational coordination became increasingly difficult.

[ 2 ]
Operational challenges

As the business grew, operations became fragmented and difficult to control:

• websites were managed across spreadsheets and documents
• approvals happened manually through chats and emails
• managers became overloaded with operational coordination
• publication statuses were difficult to track
• clients constantly requested updates manually
• invoices and workflows were managed separately
• communication between managers and copywriters created delays

This resulted in:

• high operational workload
• slower publication delivery
• communication mistakes and missed tasks
• lack of visibility across campaigns
• heavy dependency on managers
• operational bottlenecks limiting growth

The agency was approaching a point where scaling further would require hiring more managers — without solving the core operational problem.

[ 3 ]
Business goals

The agency needed a system that would:

• centralize websites, orders and publication workflows
• automate approvals and internal coordination
• reduce dependency on manual communication
• improve visibility across campaigns and statuses
• simplify billing and operational tracking
• reduce operational workload for managers
• enable growth without proportional team expansion

[ 4 ]
Our solution

We designed and built a custom operational platform tailored to the agency’s internal workflows.

The system unified websites management, publication workflows, approvals, billing and operational coordination into one environment.

Core modules:

• centralized websites database
• client portal for publication selection
• structured publication workflow management
• copywriter workspace and approval flows
• manager dashboard with operational tracking
• automated status tracking and notifications
• invoices and billing management
• role-based access and permissions
• operational analytics dashboard


Technology used
• Next.js     • Vercel     • Supabase

[ 5 ]
Platform walkthrough
[ 6 ]
System interface
[ 7 ]
Operational improvement
Before

• spreadsheets across workflows
• manual publication coordination
• approvals in chats and emails
• fragmented operational visibility
• manual status tracking
• high manager dependency

After

• centralized operational system
• structured publication workflows
• built-in approval process
• shared visibility across teams
• automated tracking and notifications
• reduced operational bottlenecks

[ 8 ]
Our results

• 50%+ reduction in manual operational coordination
• Faster publication delivery and approvals
• Reduced communication mistakes and missed tasks
• Better visibility across campaigns, publications and statuses
• Managers spent less time coordinating routine operations
• Agency scaled workflows without proportional hiring
• Owners shifted focus from operational management to business growth

Thinking about building a system like this?

Book a consultation call
Let’s discuss your system
*If your company is growing but operations are becoming harder to manage, we can help design the system that supports your growth.
Michael
Business development manager
Book a 30-minute call with our team to:
Analyze your current operational processes
Identify automation opportunities
Estimate the scope and timeline of your system